Articles on: TROUBLESHOOTING

Why your pool is losing water

Air Leak Diagnosis

How to Identify and Fix Air Leaks in Your Pool System

Air leaks cause a wide range of pool equipment problems, including:

  • Pump losing prime
  • Low flow / Low Flow alerts
  • Heater shutting off
  • Salt system not producing
  • Bubbles from the return jets
  • Noisy pump or cavitation

Most air leaks occur on the suction side of the system (before the pump), where the pump pulls water under vacuum. Even the smallest leak can suck in air and disrupt system performance.

This guide explains how to diagnose the source of an air leak and what to check before contacting us.



1. Pump Lid O-Ring — #1 Cause of Air Leaks

The pump lid must form an air-tight seal.

If the O-ring is dry, cracked, flattened, or dirty, air will enter the pump instantly.

Signs:

✔ Bubbles under pump lid

✔ Pump takes long time to prime

✔ Return jets produce bubbles

✔ O-ring looks dry or misshapen

Fix:

  • Remove lid
  • Clean O-ring and lid groove
  • Apply silicone lubricant
  • Reseat O-ring properly
  • Tighten lid firmly

If O-ring is worn → replace it.



2. Pump Inlet Union or Suction Fittings Loose

Loose fittings allow air to enter without leaking water.

Check:

✔ Union hand-tightened?

✔ O-ring inside union in good condition?

✔ Cracks around threaded fittings?

Fix:

  • Hand-tighten unions (do NOT over-tighten)
  • Replace cracked unions
  • Replace worn O-rings



3. Water Level Too Low

If water is below mid-skimmer, the skimmer will suck air.

Fix:

  • Raise water level to halfway up the skimmer opening
  • Verify the skimmer weir door moves freely

Low water level is one of the most common air leak sources.



4. Skimmer Issues

Air enters when:

✔ Skimmer weir door stuck

✔ Basket cracked

✔ Debris preventing consistent water draw

Fix:

  • Clean basket
  • Straighten or free the weir door
  • Replace cracked baskets



5. Vacuum Hose or Suction Cleaner Leak

Vacuum hoses often develop pinholes or loose connections.

Signs:

✔ Bubbles only when vacuum is connected

✔ Pump loses prime intermittently

✔ Hose floats or sucks air

Fix:

  • Replace old/rigid hose sections
  • Make sure all hose joints are submerged
  • Check O-rings at connection points



6. Suction Valves Not Fully Sealed

If a valve is partially closed or worn, air can enter.

Check:

✔ Valve handle alignment

✔ O-rings inside valve

✔ Cracks in valve housing

Fix:

  • Open valves fully
  • Replace internal valve O-rings
  • Replace defective valves



7. Pump Basket Cracked

Even a tiny crack allows air to bypass the basket and reach the pump.

Fix:

Replace the pump basket immediately.



8. Suction-Side Plumbing Crack

Cracks in PVC or underground suction lines allow air in when pump is on.

Signs:

✔ Large amounts of air

✔ Pump won’t stay primed

✔ Air returns after bleeding system

✔ Worse when suction valves adjusted

Fix:

Professional pressure testing required.

Underground suction leaks typically need repair or re-route.



9. Filter Air Relief Valve Leaking

If air relief valve O-ring is worn, air may re-enter the system after filtering.

Fix:

  • Tighten air relief knob
  • Replace O-ring if leaking



10. Salt Cell Union Leak

Salt systems have unions that can allow air to enter.

Check:

✔ Unions hand-tight?

✔ O-rings in good condition?

✔ Salt cell installed in correct direction?



11. Pump Seal Failure (Less Common)

If the mechanical seal is damaged, air may enter the pump—often accompanied by water leaking out.

Signs:

✔ Water dripping under motor

✔ Rust at seal plate

✔ Chirping/grinding noises

Requires professional repair.



12. Diagnosing Air Leaks Step-by-Step

Follow this exact sequence:

Step 1 — Check pool water level

Mid-skimmer or slightly higher.

Step 2 — Inspect pump lid O-ring

Clean, lubricate, and reseat.

Step 3 — Tighten pump inlet unions

Ensure fittings are snug and not cracked.

Step 4 — Clean all baskets

Skimmer, pump basket, and leaf traps.

Step 5 — Check vacuum hoses

Look for pinholes and loose connections.

Step 6 — Inspect suction valves

Verify full alignment and check for wear.

Step 7 — Observe pump while running

Look for air patterns, surging, or gurgling.

If the pump still draws air → likely an underground suction leak or internal pump issue.



When to Contact Professional Pool Company

Call us if:

✔ Pump cannot maintain prime

✔ Large or constant air bubbles

✔ Pump surges or gurgles

✔ Air returns immediately after bleeding

✔ You suspect an underground leak

✔ Pump seal or impeller appears damaged

We can pressure test suction lines, inspect fittings, and identify exact leak points.



Summary

Air leaks are most commonly caused by:

  • Bad pump lid O-ring
  • Loose pump unions
  • Low water level
  • Skimmer or vacuum leaks
  • Suction valve issues
  • Cracked pump basket
  • Underground suction-side plumbing leak

Most leaks can be fixed quickly with simple checks.



Need Help?

If your system has persistent air leaks, contact Professional Pool Company. We can diagnose suction leaks, pump issues, and plumbing problems to restore full system performance.



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🔁 Water Not Circulating Properly

🔥 Heater Shutting Off Mid-Cycle

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KB ARTICLE — Cloudy Water Fix

Why Your Pool Is Cloudy & How to Clear It Fast

Cloudy water is one of the most common pool issues—especially in Florida’s heat, rain, and heavy swimmer load. Cloudiness is usually caused by low chlorine, high pH, poor filtration, or debris that the filter can’t remove on its own.

This guide explains the real causes of cloudy water and the step-by-step process to clear it quickly and safely.



1. Low or Zero Chlorine (Most Common Cause)

If chlorine is low, cloudy water appears within hours.

Signs:

✔ Cloudy or dull water

✔ Slight haze or milkiness

✔ Strong chlorine smell (ironically a sign of low chlorine)

Fix:

  • Add liquid chlorine immediately
  • Target: 3–5 ppm for normal use
  • For cloudy water: 10 ppm (shock level)

Salt systems alone cannot recover heavy chlorine loss—use liquid chlorine for fast correction.



2. High pH Reduces Chlorine Strength

High pH makes chlorine almost 50–70% less effective.

Check:

pH above 7.8 slows sanitation dramatically.

Fix:

  • Add muriatic acid
  • Target pH: 7.2–7.4 for fastest recovery

Proper pH = chlorine power restored.



3. Dirty or Overloaded Filter

Cloudy water means your filter is full and not catching fine particles.

Fix:

  • Clean cartridge
  • Backwash sand/DE filters
  • Repeat cleaning if pressure rises again
  • Consider adding clarifier or pool floc for heavy debris

A clean filter is essential during recovery.



4. Algae Starting (Even If You Can't See It)

Early algae blooms make the water dull or hazy long before turning green.

Signs:

✔ Cloudy water

✔ Slimy walls

✔ Rising chlorine demand

Fix:

  • Shock pool to 10 ppm
  • Brush walls and floors
  • Run pump 24–48 hours straight
  • Clean filter again



5. Heavy Rain, Pollen, or Debris Load

Central Florida rain and storms bring contaminants that cloud the water.

Fix:

  • Add liquid chlorine
  • Vacuum debris
  • Run pump longer
  • Clean filter
  • Consider clarifier after major storms



6. Poor Circulation (Dead Spots)

Areas with low flow collect debris and biofilm.

Fix:

  • Point return jets 45° downward
  • Run pump longer
  • Ensure valves fully open
  • Brush corners, steps, and benches



7. Stabilizer (CYA) Too High

High CYA locks up chlorine effectiveness.

Signs:

✔ Chlorine readings present, but water still cloudy

✔ CYA above 80–100 ppm

Fix:

  • Partially drain and refill
  • Target CYA: 60–70 ppm for salt pools



8. Salt System Not Producing Enough Chlorine

A salt system cannot clear cloudy water on its own—it only maintains chlorine levels.

Fix:

  • Use liquid chlorine to recover
  • Increase pump runtime
  • Increase salt system output temporarily



9. Cloudy Water Recovery Plan (Fastest Method)

The Professional Pool Company 24–48 Hour Recovery Method

Step 1 — Balance Water

  • pH: 7.2–7.4
  • Alkalinity: 70–110 ppm

Step 2 — Add Liquid Chlorine Shock

Add enough liquid chlorine to reach 10 ppm.

Step 3 — Brush Entire Pool

Walls, steps, benches, and floor.

Step 4 — Run Pump 24/7

Continuous filtration clears the cloudiness.

Step 5 — Clean Filter After 12–24 Hours

Cloudy water clogs filters quickly.

Step 6 — Add Clarifier (Optional)

Helps the filter grab fine particles.

Step 7 — Recheck Chlorine After 24 Hours

Maintain 3–5 ppm daily.

With these steps, most pools clear within 24–48 hours.



10. When to Contact Professional Pool Company

Call us if:

✔ Pool stays cloudy after 48 hours

✔ Chlorine drops to zero every day

✔ Filter pressure spikes immediately

✔ Pump flow is weak

✔ Algae keeps returning

We can diagnose:

  • Circulation issues
  • Chemical imbalances
  • Equipment problems
  • Filtration failure
  • Early algae bloom



Summary

Cloudy water is caused by:

  • Low chlorine
  • High pH
  • Dirty filter
  • Early algae growth
  • Poor circulation
  • High CYA
  • Heavy rain or debris

With proper chemical balance and strong filtration, cloudy water can usually be fixed within 1–2 days.



Need Help?

If your water is still cloudy after following these steps, contact Professional Pool Company. We can test your water, inspect equipment, and restore crystal-clear clarity.



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KB ARTICLE — Why Your Pool Is Losing Water

Evaporation, leaks, plumbing issues, and when to be concerned

Pools naturally lose some water every day—especially in Florida’s heat—but excessive water loss can be a sign of a leak, equipment issue, or circulation problem.

This guide explains the normal causes of water loss, the warning signs of a leak, and the steps to diagnose the problem.



1. Evaporation (Most Common Cause)

Evaporation is the #1 reason pools lose water—especially during:

  • Hot weather
  • Low humidity
  • Windy days
  • No screen enclosure
  • Pump running during hottest part of day

Normal evaporation rate in Central Florida:

¼–½ inch per day

Up to 1 inch/day in extreme heat or windy conditions

If your pool is losing more than this, continue the checklist below.



2. Splash-out From Swimming or Spillover Features

Water loss is often caused by normal use:

Common sources:

✔ Kids jumping / cannonballs

✔ Water sloshing over edges

✔ Waterfalls, bubblers, deck jets

✔ Spa spillways running too long

Spa spillways can waste hundreds of gallons per week if left running continuously.

Fix:

  • Reduce spillway schedule (15 minutes/day is enough)
  • Turn off water features when not needed



3. Backwashing & Filter Cleanings

Sand/DE filter backwashes discharge water out of the system.

Fix:

Track how often backwashing occurs—frequent backwashing may indicate algae, dirty filter, or channeling.



4. Leak in Skimmer, Tile Line, or Pool Shell

Many leaks occur in predictable locations.

Signs:

✔ Water level stops dropping exactly at the tile line → tile or beam crack

✔ Water stops at bottom of skimmer → skimmer crack

✔ Visible cracks in plaster

These usually require professional repair.



5. Leak in Plumbing Lines (Suction or Return)

Pool pipes run underground and can crack from soil movement.

Signs of underground leak:

✔ Water loss only when pump is ON → pressure side leak

✔ Water loss only when pump is OFF → suction-side leak (air leak)

✔ Air entering pump (bubbles under lid)

✔ Wet spots or sinking soil near plumbing

Professional pressure testing may be needed.



6. Leak at Equipment Pad

The equipment pad is a very common source of water loss.

Check for:

✔ Drips from pump seals

✔ Filter tank leaking at O-ring

✔ Salt cell unions dripping

✔ Heater bypass check valve leaking

✔ PVC fittings sweating or trickling

Fix:

Most equipment leaks are fast, inexpensive repairs.



7. Leak in Spa or Spillway

If your pool includes a raised spa:

Signs:

✔ Spa drains down when pump is OFF → check valve failure

✔ Water level drops to jets → spa return leak

✔ Water constantly trickles into pool → spillway running too long

See also: “Spa Draining Overnight”.



8. Autofill Masking a Leak

If your pool has an autofill, you may not notice the water loss—but your water bill will.

Signs:

✔ Higher water bill

✔ Autofill running frequently

✔ Minerals or residue near autofill line

Turn autofill OFF to perform a true water-loss test.



9. Rain & Drain Cycles (Florida Weather)

Heavy rain can cause the pool to overflow, and then later you may drain it—making it appear you’re “losing water.”

Florida’s summer storms often throw off water-level perception.



The Bucket Test (Simple Leak Confirmation)

This test confirms true evaporation versus a leak.

Instructions:

  1. Fill a 5-gallon bucket with pool water
  2. Place it on the first step (waterline inside and outside match)
  3. Mark both water levels
  4. Run pool normally for 24–48 hours
  5. Compare water loss

Results:

  • Pool drops more than bucket → leak
  • Both drop same amount → evaporation



When to Contact Professional Pool Company

Call us if:

✔ Pool loses more than ½–1 inch per day

✔ You see air in the pump or weak flow

✔ Spa drains when pump is off

✔ Water loss stops at a specific level

✔ You notice wet soil or deck movement

✔ Autofill constantly runs

We can perform:

  • Leak detection
  • Pressure testing
  • Dye testing
  • Equipment pad inspection
  • Skimmer & spa diagnostics



Summary

Your pool may be losing water due to:

  • Normal evaporation
  • Splash-out or spillway overuse
  • Leak in skimmer or tile line
  • Underground plumbing leak
  • Equipment pad drip
  • Spa check valve failure
  • Filter backwashing
  • Autofill hiding a leak

If the pool loses more than ½–1 inch per day, a leak is likely.



Need Help?

If you're losing more water than normal, contact Professional Pool Company. We can locate the leak, fix equipment issues, and restore proper water level.

Updated on: 29/11/2025

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