Question 1

Pump not turning on

Accepted Answer

Pump Not Turning On

Troubleshooting a Pool Pump That Won’t Start

If your pool pump won’t turn on at all—no sound, no hum, no movement—there are a few common causes. Most issues relate to power supply, breakers, timers, automation settings, or a failing motor. This guide walks you through the most likely reasons your pump is not starting and what to check before requesting service.

⭐ 1. Check All Breakers and GFCI Outlets (Most Common)

A tripped breaker is the #1 reason a pump won’t turn on.

Check:

✔ Main home breaker ✔ Pool equipment subpanel breaker ✔ Pump-specific breaker ✔ Any outdoor GFCI outlets near the pad ✔ GFCI outlets tied to lighting or landscape circuits

Fix:

Reset any tripped breaker by turning it OFF → ON
Reset GFCI outlets with the RESET button If the breaker immediately trips again, do NOT keep resetting it—this indicates an electrical fault requiring professional service.

⭐ 2. Automation or Timer Not Sending Power

If you have Hayward OmniLogic / OmniHub / OmniPL or another automation system, the pump may not be turning on because: ✔ Schedule is off ✔ Pump mode disabled ✔ Relay not engaging ✔ Incorrect speed or program selected ✔ Freeze mode overriding the schedule

Fix:

Open the automation app or screen
Verify Pump 1 / Filter Pump is set to ON
Check schedule times
Try turning pump on manually If the system still doesn’t respond, the relay or control board may be failing.

⭐ **3. Pu

Question 2

Variable speed pumps explained

Accepted Answer

Variable Speed Pumps Explained

Professional Pool Company — The Most Important Upgrade for Efficiency, Water Quality & Performance

A variable-speed pump (VSP) is one of the most important pieces of equipment on your pool. Unlike old single-speed pumps that run at one fixed speed, a variable-speed pump allows full control of how fast the motor spins — making your pool quieter, cleaner, safer, and dramatically more energy-efficient. Here’s everything homeowners need to know.

⭐ 1. What Is a Variable-Speed Pump?

A variable-speed pump uses a magnet-driven, digitally controlled motor that can operate anywhere between:

600 RPM (very low speed)
3,450 RPM (maximum speed) This lets the pump run at different speeds depending on what the pool needs:
Slow speed for filtration
Medium speed for heating or salt generation
High speed for spas and water features It’s fully adjustable and far more efficient than older pumps.

⭐ 2. Why Variable-Speed Pumps Are the Standard Today

Florida building codes and modern energy rules require VSPs for new pools — and for good reason:

✔ Energy Savings (Up to 80%)

Running a pump at lower RPM uses far less electricity than running at full speed all day.

✔ Longer Equipment Life

Gentler flow means less strain on filters, heaters, salt cells, valves, and plumbing.

✔ Better Water Quality

Slow, steady circulation keeps water cleaner than short bursts at high speed.

✔ **Whisper-Quiet Operati

Question 3

Safety requirements Florida

Accepted Answer

Safety Requirements Florida

Safety Requirements Florida is a common topic for homeowners planning a new custom gunite pool with Professional Pool Company.

During your design consultation, we review how this topic applies to your property, lifestyle and budget, then incorporate it into a tailored 3D design when appropriate.

Need help right now? Call us at 321-252-7371 or schedule a design consultation at this link.

Question 4

Heater not igniting

Accepted Answer

Heater Not Igniting

Why Your Pool or Spa Heater Won’t Start Heating

If your gas heater or heat pump won’t ignite—or repeatedly tries and fails—there are several common causes. Most issues come down to flow, sensors, ignition components, gas supply, or automation settings. This guide explains the most likely reasons your heater will not ignite and what you can check before requesting service.

⭐ 1. Low Water Flow (Most Common Cause of Ignition Failure)

Heaters require a minimum flow rate to ignite safely. If flow is too low, the heater will NOT turn on.

Signs:

✔ “LO FLO” or “FLO” error ✔ Heater clicks but doesn’t fire ✔ Filter pressure unusually low or high

Fix:

Clean filter
Clean pump and skimmer baskets
Increase variable-speed pump RPM (2,800–3,200 RPM for spa mode)
Check valves for correct placement
Ensure there are no suction air leaks Low flow is the #1 reason heaters won’t start.

⭐ 2. Gas Supply Off or Too Low (Gas Heaters Only)

If your heater can’t get enough gas, it will not ignite.

Check:

✔ Gas valve ON ✔ Propane level not empty ✔ No recent gas line work ✔ No rotten-egg smell (stop immediately if so)

Fix:

Make sure the gas valve is open
Confirm propane tank has fuel
If natural gas, ensure utility hasn’t shut off flow If you smell gas → turn the system OFF immediately and call a professional.

⭐ 3. Heater in Standby or Locked Out

Heaters and automation systems have safety lockout

Question 5

How long we have been in business

Accepted Answer

How Long Have You Been in Business?

Professional Pool Company — Serving Central Florida Since 1988

Professional Pool Company has been proudly serving homeowners across Central Florida since 1988. For more than three decades, our team has focused on delivering high-quality, engineering-driven pool construction built to last in Florida’s unique soil and climate conditions. Over the years, we’ve continued to refine our construction standards, expand our service areas, and adopt modern building practices — all while maintaining the same commitment to craftsmanship and customer care that we started with in 1988.

⭐ A Legacy of Quality Since 1988

For over 35 years, our team has specialized in:

Custom gunite pool design
Engineering-first construction
County-specific permitting expertise
High-quality structural standards
Reliable, long-lasting workmanship
Clear communication throughout the project Decades of experience allow us to navigate Central Florida’s zoning, access, and permitting requirements efficiently and accurately.

⭐ Why Experience Matters

Florida pools require:

Knowledge of soil movement
Water table challenges
Drainage requirements
Wind-load engineering
County-by-county regulations Our long history in Central Florida means we’ve worked through every type of backyard, soil condition, and permitting situation. You benefit from a builder who has seen it all and continues to improve with every project.

⭐ **Our Commit

Question 6

What makes you different

Accepted Answer

What Makes Us Different

Professional Pool Company — A Higher Standard of Pool Construction

In a market filled with builders who outsource work, cut corners, or prioritize speed over quality, Professional Pool Company takes a different approach. Since 1988, we’ve followed a precision-based, engineering-driven, customer-focused process to deliver pools that outperform and outlast typical Florida builds. This article explains what truly sets us apart.

⭐ 1. Engineering-First Construction

Most builders send generic drawings or build “from experience.” We don’t. Every pool is engineered specifically for your home, your soil, and your county, including:

Structural steel engineering
Gunite thickness & PSI requirements
Drainage & grading design
Wind-load engineering (for screens)
Hydraulic & plumbing schematics This eliminates guesswork and ensures your pool is structurally sound for decades.

⭐ 2. We Build Only Gunite — No Vinyl, No Fiberglass

Unlike companies that offer every pool type, we specialize in high-quality gunite pools only. Why? Gunite offers:

Maximum durability
Unlimited customization
Superior structural strength
Better integration with modern features
Long-term value This focus allows us to deliver results other builders can’t match.

⭐ **3. We Do Not Do Renovations**

Most builders take every job they can get — including risky remodels that create schedule delays and inconsistent results. We don’t. We spec

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